Like the rest of the charity, Felix Fund’s online shop is run by a very small team, however, we will endeavour to do our best for our customers and supporters. All profit raised by the sale of merchandise goes towards helping those in need within the EOD community.
We welcome orders from customers aged 18 years and over.
Payments are processed on a secure server by PayPal. (You do not need a PayPal account to use this).
Felix Fund reserves the right to withdraw products from sale without prior warning.
We aim to process your order as quickly as possible and goods will normally be dispatched within 5 working days.
UK Postage – Delivery costs will vary and the amount will be indicated on each item. Goods will be sent via Royal Mail second class post for orders under 1kg and standard parcel post for those over 1kg.
All prices are quoted in pounds sterling and are correct at the time of publication on this site. Felix Fund reserves the right to change them without prior warning. VAT, where applicable is included in the price at the current rate. Felix Fund is not VAT registered.
Should you wish to return any items, please write to head office at [email protected] within 14 days of receipt of your goods, giving your name and address, transaction ID and a brief description of the problem. It is advisable to get ‘proof of posting’ from your Post Office.
Felix Fund cannot exchange used or customer-damaged goods (your statutory rights are not affected).
Agreement to Terms & Conditions
By placing an order, either online or by post you are agreeing to these terms and conditions.